Hi, my name is Kevan.
Most designers hand off. I build products with my team, hands on.
Led the vision and UX for migrating to a new payment processor — auditing every pitfall in the existing system and redesigning onboarding from the ground up. Turned a support-dependent process into a fully self-serve experience, cutting onboarding time from days to minutes and giving business owners direct control over their own business details.
Shipped , giving business owners same-day access to their sales with a single tap. Two weeks post-launch: 31% repeat usage and strong early sentiment ahead of a full rollout to 3,800+ merchants.
Brought consumer-grade experience standards to corporate HR tools in the employee benefits space. Partnered with product and engineering to identify, improve, and create delightful experiences for employees using Forma's platform to connect their needs with their benefits.
On the Foreign Exchange team at Shopify, shaped the merchant experience for , a cross-border selling tool. Led design research, workshops, and iteration through to launch — driving $6M GMV in the product's first quarter. Collaborated directly with engineers to improve multi-currency controls and international selling experiences.
0-to-1 effort to build a networking tool for HubSpot-certified professionals. Worked across product, business, and research to determine total addressable market, appetite, and desirability through design thinking, iteration, rapid prototyping, and user research.
Built the from the ground up — a zero-to-one product that grew from 100 members to over 2 million, generating 850,000+ posts across the Atlassian product suite. Led UX through continuous research, prototyping, and iteration in an agile team, consistently prioritizing customer feedback to ship an award-winning experience that drove measurable customer value and business metrics.
Partnered with the Search team to design a for electronics — giving customers a side-by-side view of specs like memory and storage to make faster, more confident purchase decisions. Applied user research and usability testing to prototype and iterate, ultimately shipping an experience used by millions that reduced time to purchase by 30% and drove increased GMV and time on site.
Wore many hats across brand and digital product during four years at Spiceworks — from creative direction for a 2,500+ person annual conference to building the company's first fully web-based data research reports. Pioneered a content-first approach that presented gated lead capture after users were already engaged, outperforming traditional PDF downloads and Marketo landing pages in leads generated. Used Google Analytics to track drop-off and iterate on content, continuously improving conversion. Also led art direction across Spiceworks' full suite of online publications.
Created the seminary's first print-to-online experience, connecting magazine ad campaigns directly to the web for the first time. Led art direction and handled the technical development of the corresponding landing pages, bridging a gap between print and digital that hadn't existed before.