Kevan Lin

Kevan Lin is a UX designer currently advocating for customers at Atlassian. Formerly at Amazon.

Case studies

Bringing personalization to the community

How we ensure questions asked by our customers are going to the right place and to the right people through personalization.

What goes into trusting an answer(er)?

When someone needs to know if they can trust an answer on the community, what's involved with that decisions?

Introducing the community feed

Leaning into the design process to determine the right tools for community super users.

Shipping the Atlassian Community

What it took to ship a new iteration of the Atlassian Community.